Privacy Statement & Cookie policy

This is the Privacy Statement of HiMedia B.V. (hereinafter also: “HiLeads.ai”). The Privacy Statement applies to all products and services that HiLeads.ai offers under its brands and trade names. The way in which we process personal data is in accordance with applicable laws and regulations. HiLeads.ai is responsible for the processing of personal data as shown in this privacy statement.

This Privacy Statement applies to all personal data that we process in the context of a request via our websites. By submitting a request via a form on our websites, clicking on the ‘contact me’ button, clicking on the ‘chat with us’ button or choosing one of our packages, you give permission for your personal data, in accordance with this Privacy Statement.

For all additional information about the protection of personal data, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/nl.

Until you accept the use of cookies and other tracking systems on the website, we will not place analytical cookies and/or tracking cookies on your computer, mobile phone or tablet.

The current version of the Privacy Statement available on the website is the only version that applies as long as you visit the website, until a new version replaces the current version.

 

Personal data that we process

HiLeads.ai processes your personal data because you use our services and/or because you provide them to us yourself.

Below you will find an overview of the personal data we process:

  • First- and last name
  • Company name
  • Phone number
  • E-mailaddress
  • IP-address

Payment details that we process

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from parents or guardians. However, we cannot check whether a visitor is really older than 16. We therefore recommend that parents be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without consent, please contact us at support@hileads.ai and we will delete this information.

For what purpose and on what basis do we process personal data

HiLeads.ai processes your personal data for the following purposes:

  • Registering your company.
  • To create, authenticate and otherwise manage user accounts. We may process your data so that you can create and log in to your account.
  • Sending our newsletter and/or advertising brochure and/or offers by email, letter, WhatsApp and/or SMS.
  • To be able to call, email, WhatsApp, send mail and text you if this is necessary to provide our services.
  • ai analyzes the behavior of users on the website to improve the website and tailor the range of products and services to your preferences.
  • ai follows surfing behavior on various websites with which we tailor our products and services to your needs.

Automated decision making

HiLeads.ai makes decisions based on automated processing on matters that could have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without a human being involved (for example an employee of HiLeads.ai).

 

Why HiLeads.ai uses automated decision making

HiLeads.ai uses a system that automatically registers your company in our administration. The link that the system creates is a link based on the data entered in the form.

Underlying logic

In order to propose the best possible connection for a product or service, the system uses the entered data to make geographical decisions and decisions based on request size.

 

Importance of automated decision making

An automatic system is necessary because manually processing registrations is time-consuming and error-prone.

How long we keep personal data

HiLeads.ai does not store your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Personal data (first and last name, gender, address details, telephone number, e-mail address, IP address) >

Up to 2 years after the last interaction with HiLeads.ai or its brands unless other legislation stipulates that data must be kept for a shorter or longer period >

The data will be kept for a maximum of 2 years after the last interaction to provide aftercare during this period where necessary. After 2 years we assume that there is no interest or demand for our services

HiLeads.ai can anonymize the personal data and then use it at an aggregated and anonymized level for research purposes and to optimize its products and services.

 

Sharing personal data with third parties

HiLeads.ai shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligations. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. In the processor agreement, the processor is obliged to comply with all obligations under the Personal Data Protection Act, the European General Data Protection Regulation and this Privacy Statement.

 

HiLeads.ai remains responsible for these processes

Companies affiliated with HiLeads.ai are bound by the general terms and conditions, which state that they undertake to handle the personal data they receive from you via HiLeads.ai with care, in accordance with the General Data Protection Regulation (GDPR).

Cookies, or similar techniques, that we use

HiLeads.ai uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit one of our websites. Cookies ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to ensure that the website works properly and to optimize it. We also place cookies that track your surfing behavior so that we can offer customized content and advertisements.

On your first visit to our website, we already informed you about these cookies and asked permission to place them.

You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

For an explanation, see: https://veiliginternetten.nl/themes/situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

 Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below an overview:

Cookie: Google Analytics

Name: Google Analytics

Function: Analytical cookie that measures website visits

Retention period: 2 years

 

View, adjust or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by HiLeads.ai and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to support@hileads.ai.

To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but no later than within four weeks.

HiLeads.ai would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

 

How we protect personal data

HiLeads.ai takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or contact us via support@hileads.ai.

 

Transfer of acquisition

As HiLeads.ai continues to grow and develop, one or more parts or assets of the company may be transferred to a third party. If this is the case, the related (personal) data may also be transferred to this third party. If this situation occurs, we will inform you in a timely manner by email. If you do not agree with this transfer, you can always terminate the agreement or request us to delete your personal data.

If you have any questions about our privacy policy, please contact us at support@hileads.ai.

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Disclaimer

Conditions for the use of this website

Access to and use of this website or application are subject to the conditions below, unless otherwise stated in additional conditions in the relevant application or other part of the site. Use of this site and related applications constitutes full acceptance of these terms and conditions and any additional terms and conditions set forth in the applications and other parts of the site.

Information about the website or its affiliated companies and the products and services of this website is provided in accordance with the conditions below.

 

Use

This site and the information, names, images, pictures, logos and icons concerning or relating to the site or its products and services are provided “as is” without any representation or endorsement made and without warranty of any kind, whether explicit or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non-infringement. The information provided on this site has not been written to meet your personal needs and you are responsible for ensuring that it is suitable for your purposes before using it.

Access to the website and use is strictly personal. You will not use this website or the data and information provided on it for commercial, political or advertising purposes, or for any commercial offers and in particular not for unsolicited electronic offers.

 

Liability

HiLeads.ai, its brands, nor any of its contracting parties or employees is liable for any damage of any kind, including direct, special court-ordered, indirect or consequential damage, arising from or in connection with access to or the use of this website or the use and distribution of information contained on this website.

Contents

This site may contain inaccuracies or typographical errors, which will be corrected upon discovery by the operator at the operator’s sole discretion. The information on this site is also updated. The operator reserves the right to make changes, improvements and/or changes to the information, these terms and conditions, names, images, images, logos and icons or the products and services referred to on this site at any time and without prior notice. Because the Internet is independently maintained on thousands of sites around the world, the information, names, images, graphics, logos, and icons accessed by this site may originate outside the boundaries of this site. For this reason, the operator disclaims any obligation or responsibility regarding the data either obtained or acquired or accessible within, through or outside this site.

If you come across any personal data while visiting the website, you must refrain from collecting it or from any other unauthorized use as well as from any act that constitutes an infringement of the privacy of that person(s). HiLeads.ai is in no way responsible in the above situations.

Rights

The trademarks, trade names, images, logos and images that identify the products and services of this site, as well as the design, text and graphic options of the website are the property of the operator. Except when expressly provided, nothing contained herein shall be construed as conferring any license or right under any copyright or other intellectual property right of Operator.

All brands, images, texts, comments, illustrations, (animation) pictures, video images, sounds, as well as all technical applications that can be used to make the website function and more generally all parts used on this site, are protected by law due to intellectual property rights. Any reproduction, repetition, use or modification, in any way whatsoever, of the whole or just part of it, including the technical applications, without the prior written permission of the controller is strictly prohibited. If the administrator does not immediately take action against any infringement, this cannot be interpreted as tacit consent or a waiver of legal action.

No rights can be derived from the images associated with the products and/or services offered on the website.

Management of the website

For the proper management of the website, access to a certain category of visitors can be suspended, interrupted or limited to all or part of the website at any time. Any information that may disrupt the functioning of the website or is contrary to national or international law, or contrary to internet etiquette, may also be removed. In addition, the website may be temporarily unavailable in order to carry out updates.

Responsibilities

HiLeads.ai is under no circumstances responsible for failures, malfunctions, difficulties or interruptions in the functioning of the website, as a result of which the website or any of its functionalities are inaccessible. The way in which you connect to the website is your own responsibility. You must take all appropriate measures to protect your equipment and your data against, among other things, virus attacks on the internet. You are also responsible for the websites and data that you consult on the internet.

HiLeads.ai is not liable for legal proceedings against you:

– Due to the use of the website or services accessible via the internet

– For violating the terms of this privacy policy

HiLeads.ai is not responsible for any damage that you or third parties or your equipment may incur as a result of your connection to or use of the website. You will refrain from any action against HiLeads.ai as a result.

If HiLeads.ai becomes involved in a dispute as a result of your use of this website, he is entitled to recover from you all damages that he suffers and will suffer as a result.

Version 1.0 5-5-2024